Privacy Policy

ASCEND (“us”, “we”, or “our”) operates the https://www.matsgoldberg.com website (the “Service”). ASCEND, is committed to keeping any and all personal information collected of those individuals who visit our website and make use of our online facilities and services accurate, confidential, secure, and private. Our privacy policy has been designed and created to ensure those affiliated with ASCEND of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards. Therefore, this Privacy Policy Agreement shall apply to ASCEND, and thus it shall govern any and all data collection and usage thereof. Through the use of www.matsgoldberg.com, you are herein consenting to the following data procedures expressed within this agreement.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use accessible at https://www.matsgoldberg.com/terms-of-use.

INFORMATION COLLECTION AND USE

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, and other information (“Personal Information”).

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

Types of Data Collected
We collect various types of personal information to provide and enhance our services. This includes, but is not limited to:

  • Basic contact information: first name, last name, email address, and phone number.

  • Business-related details: company name, type of business, company annual revenue, operating profit, and number of employees.

  • Service-specific data: responses to forms and questionnaires, including information about your current business situation, goals, challenges, expectations, and personal development preferences.

  • Session recordings: all coaching sessions are recorded and accessible to clients.

  • Documents and exercises: text documents submitted by clients as part of ongoing coaching and accountability exercises.

How Data is Collected
We collect personal information through the following methods:

  • Online forms completed by clients during discovery, onboarding, and ongoing coaching.

  • Direct communication during live coaching sessions, which are recorded for client reference.

  • Emailed documents, including responses to questionnaires and submitted exercises.

LOG DATA

We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze this type of information in order to increase our Service's functionality. These third-party service providers have their own privacy policies addressing how they use such information.

COOKIES

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies, or notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

SERVICE PROVIDERS

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, and/or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Data Sharing
Your personal information will only be shared with third-party service providers if necessary to support our services, such as for payment processing or technical support. We do not share your data without your knowledge, and any expansion of services involving third-party data processing will be communicated to you in advance.

COMMUNICATIONS

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

COMPLIANCE WITH LAWS

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

SECURITY

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

Data Storage and Security Measures
We take the security of your data seriously and have implemented measures to protect your personal information:

  • Session recordings and private documents are stored on password-protected hosting services. All personal data stored on Notion is protected by TLS encryption for data in transit and AES-256 bit encryption for data at rest.

  • Access to personal data is restricted to authorized personnel only, and security protocols are regularly reviewed to maintain high standards.

INTERNATIONAL TRANSFER

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Sweden and choose to provide information to us, please note that we transfer the information, including Personal Information, to Sweden and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Data Protection Compliance and Processing Agreement
The Client acknowledges that their data will be processed in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) for European clients, relevant US privacy laws such as the California Consumer Privacy Act (CCPA), and cross-border data transfer agreements such as the US-EU Privacy Shield. Detailed data processing practices, including rights and obligations, are outlined within this Privacy Policy, which forms an integral part of this Agreement.

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHILDREN'S PRIVACY

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under age 18 without verification of parental consent, we take steps to remove that information from our servers.

CLIENTS RIGHTS

Clients have the following rights regarding their personal data:

  • Right to Access: You can request access to any personal data we hold about you, including session recordings and submitted documents.

  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.

  • Right to Deletion: You can request the deletion of your personal data, except where it is necessary for compliance with legal obligations or legitimate business interests.

  • Right to Restrict Processing: You may request that we limit the processing of your data under certain circumstances.

  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of September 9, 2024, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at himself@matsgoldberg.com.